Privacy Policy PP8 —
Your Privacy, Our Priority

1 Introduction

PP8 ("we", "our platform") operates the website pp8.plus along with all related services, mobile apps, and products. We understand that privacy is more than a legal requirement — it is a fundamental right of every user that must be fully respected.

This Privacy Policy transparently explains how pp8 collects, processes, stores, protects, and shares your personal information when you use our platform. It also outlines your rights in relation to that data and how you may exercise them.

By using pp8 services, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our platform and contact us for further assistance.

2 Personal Data We Collect

PP8 collects the information necessary to provide safe, efficient, and responsible services. We only collect data that is genuinely needed for the stated purposes — nothing more.

Sensitive data such as identification documents and banking information is processed at a higher security level and accessed only by authorised personnel for KYC and financial processing purposes.

3 How We Use Your Data

Every piece of information we collect is used for a specific and legitimate purpose. pp8 does not use your data for any purpose unrelated to the provision of our services.

• Account Management: Creating, verifying, and managing your account, including the mandatory KYC process
• Transaction Processing: Ensuring deposits, withdrawals, and wagering are processed accurately and securely
• Platform Security: Detecting and preventing fraudulent activity, money laundering, and system abuse
• Customer Support: Providing relevant and effective assistance when you contact our support team
• Service Improvement: Analyzing usage patterns to enhance the interface and gaming experience
• Marketing Communications: Sending promotional information and special offers — only if you have given your consent
• Legal Compliance: Meeting applicable regulatory reporting and compliance requirements
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer assistance

4 Legal Basis for Data Processing

PP8 processes your personal data on the following valid legal bases:

• Contract Performance: Processing required to provide the services you have requested, including account management and transaction processing
• Legal Obligations: Processing required to comply with legal obligations such as anti-money laundering and identity verification
• Legitimate Interest: Processing for platform security, fraud prevention, and service improvement purposes
• Consent: Processing for marketing and promotional communications, which may be withdrawn at any time

For each processing activity, pp8 ensures a valid and robust legal basis exists. If you wish to know the specific legal basis for any particular processing activity, you may contact our privacy team.

5 Data Sharing with Third Parties

PP8 does not sell your personal data to anyone. However, in the course of our operations, we may share certain data with the following categories of third parties in limited and controlled circumstances:

• Payment Service Providers: Financial information required to process your deposit and withdrawal transactions
• Game Providers: Minimum technical data required by our licensed game software providers to ensure proper game functionality
• Identity Verification Service: KYC data required for document verification through trusted service providers
• Technical Infrastructure Providers: Cloud and hosting service providers that process data on behalf of PP8 under strict data processing agreements
• Lawful Authority: When required by law, court order, or a request from a legitimate law enforcement agency

All third parties we work with are required to adhere to data protection standards equivalent to those of pp8. We do not permit them to use your data for any purpose beyond what is specified in our agreements with them.

6 Data Retention Period

PP8 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by applicable law.

• Active Account Data: Retained for as long as your account is active and for 5 years following account closure
• Financial Transaction Records: Retained for a minimum of 7 years for financial and tax compliance purposes
• KYC Documents: Retained for 5 years after the end of the business relationship or as required under anti-money laundering legislation
• Support Communication Logs: Retained for 2 years for service quality and dispute resolution purposes
• Marketing Data: Retained until you withdraw consent or request deletion

Once the retention period expires, your data will be securely deleted or anonymised in accordance with pp8's internal procedures. Anonymised data can no longer be linked back to you personally.

7 Your Rights Regarding Personal Data

As the data owner, you have the following rights, which you may exercise at any time by contacting pp8:

To exercise any of the above rights, submit a request to the pp8 privacy team. We will process your request within 30 days and may require identity verification before fulfilling it.

8 Cookies & Tracking Technologies

PP8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
• Preference Cookies: Saving your preferences such as language, theme, and display settings for a seamless returning experience.
• Analytics Cookies: Helping us understand how users interact with our platform so we can make meaningful improvements.
• Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie settings through your web browser. However, disabling certain cookies may interfere with specific functions of the pp8 platform. For more information on managing cookies, refer to your web browser's help documentation.

9 Data Security Measures

PP8 continually invests in cutting-edge security infrastructure to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

The technical and organizational security measures we implement include:

• 256-bit SSL/TLS Encryption for all data in transit between your device and our servers
• Data encryption at rest for sensitive information such as passwords and KYC documents
• Role-based access control (RBAC) ensuring staff can only access the data necessary for their role
• 24/7 security monitoring with advanced intrusion detection systems
• Regular security audits conducted by independent third parties
• Security awareness training mandatory for all staff who handle customer data
• Incident response plan to ensure a rapid response in the event of any data breach

10 International Data Transfers

As a global online platform, pp8 may need to transfer your personal data to servers or service providers located outside Malaysia in the course of our business operations.

When such data transfers occur, pp8 ensures adequate protections are in place through the following mechanisms:

• Data transfer agreements compliant with international data protection standards
• Thorough assessment of the data protection laws of the recipient country
• Standard contractual clauses requiring data recipients to maintain equivalent levels of protection
• Ongoing monitoring of third-party compliance for recipients of your data

If you have questions about international data transfers involving your information, please contact the pp8 privacy team for further clarification.

11 Child Protection

Pp8 services are exclusively for individuals aged 18 years and above. pp8 does not intentionally collect any personal data from individuals under the age of 18.

Should we discover that we have inadvertently collected data from a minor, the account will be closed immediately and all associated data will be permanently deleted from our systems.

Parents and guardians who find that their child has registered on pp8 are requested to contact our support team immediately so that appropriate action can be taken promptly.

12 Changes to This Privacy Policy

PP8 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. The "Last Updated" date at the top of this document will be revised whenever changes are made.

For material changes — those that significantly affect how we handle your data — pp8 will endeavour to notify you via email or an in-platform notification at least 14 days before the changes take effect.

Continued use of the PP8 platform after changes take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically to stay informed.

13 Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pp8 handles your personal data, do not hesitate to contact us.

• Privacy Email: [email protected] — for specific enquiries related to personal data
• General Customer Support: [email protected] — for general questions about the platform
• Live Chat: Available 24/7 directly on the pp8 platform

We are committed to responding to all privacy-related enquiries within 72 working hours. For formal data rights requests such as access, correction, or deletion, please provide your account number and a copy of your identification document for verification purposes.